Through our offshore customer contact center, we are able to substantially cut back on our operating costs and pass that savings on to our clients. ITBOSS INC. extends our technology and business capabilities through a powerful network of alliances that help deliver the best specialized skills and tailored solutions for each individual client's needs.

WHAT WE DO

ITBOSS INC. is an offshore outsourcing consulting company of both inbound and outbound call center support solutions. Off-shore Business Process Outsourcing with ITBOSS is a cost effective alternative to on-shore or near-shore services due to its Philippine-based operations. We help our clients recruit, service and retain customers and employees using innovative technologies that increase efficiencies, satisfaction, loyalty and workforce effectiveness – while decreasing costs.

ITBOSS INC. provides services such: Web Design & Development, Web Application Development, Call Center Outsourcing Service, Telemarketing, Survey Taking, Chat Support, Email Support, etc." Furthermore, ITBOSS maintains a BPO (Business Process Outsourcing) Division that is capable of Medical & Legal Transcription, Data Entry & Encoding and more..."

Through our various partnerships with the industry’s leaders in telecommunications and CTI / CRM technologies, ITBOSS INC. is able to provide you and your customers with a versatile multi-channel contact center. Via the phone, e-mail and web, ITBOSS INC. customer care specialists will be available to support all your customer’s inbound inquiries or will provide for all your outbound call requirements.